Even if we have excellent facilities and teachers, students require support to achieve to their full potential. The University Strategic Plan 2013-2018 makes a commitment to the development of online student support, in recognition of a modern educational environment. The University thus provides a comprehensive support infrastructure for all its students as detailed in the Online Student Support (OLSS) Framework.
Student Learning Support (SLS) is devolved to Faculties (FALE, FBE, FSTE & PTAFE), with each of the three Faculties providing SLS and a First Year Coordinator, to help first years settle in well to their studies.
Student support is an indicator of quality because it correlates well student success, and given that more than 50% of the University's current enrolment is by distance mode (print, blended and online), structured support for distance and online students is critical. The OLSS has eight dimensions: Course Design, Course Delivery, Instructional Support Services, Academic Services, Orientation, Success & Retention Programmes, General University Support Services, and Library Resources.
All of these dimensions have been evaluated across the University, and the University is confident it provides OLSS across each of these dimensions, with regular reporting provided to TQC, Senate and Council.
Student Administrative Services (SAS) role is to provide effective and efficient delivery of core student services in the areas of: Admission, Registration, Student Data & Record Management, Examinations, Completions & Graduation, with associated support services in Scholarship Management, Programme Assessment, Credit Transfer, student immigration and regulations compliance.
Campus Life (CL) tries to foster a sense of community and promote student and staff physical, social, spiritual and intellectual growth and development in an atmosphere of understanding, responsibility, tolerance and sensitivity. To do this Campus Life provides a wide variety of services including of Sports and Recreation, Health & Wellness, Counselling, Chaplaincy, Disability Resource and Access, Careers Centre & Services, First Year Experience, USP Orientation and Campus Life Activities & a Student Bar.
The Centre for Flexible Learning (CFL) provide services to both the staff and the students of USP in:
Pacific Technical and Further Education (Pacific TAFE) is a strategically amalgamated and integrated learning and teaching section which offers high quality Skills Based Qualifications (SBQ's), Foundation and Preliminary studies. The programmes provide employment opportunities at entry and para professional levels, pathways for higher studies at USP where approved, and career advancement for working people.